Process Improvement for Carroll College Conferencing Services

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Authors

Mills, Maclane
Whited, Robbie
Kedar, Roi

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2023-04-28

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Abstract

We are working with Carroll College and its conferencing services to improve the current functionality, efficiency, and ease of use. There are issues with scheduling, maximizing use, revenue generation, and transparency of inventory. Through the application of the DMAIC Six Sigma methodology and other statistical tools, we aim to improve Carroll College conferencing services.

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