Date of Award

Spring 1983

Document Type



Communication Studies


The purpose of this paper is to present an historical discussion of the various motivational approaches that have been employed throughout the United Stated in business and industry, and to determine the effect of internal communicative and motivational patterns on the overall success of the organization. Included in this discussion is an analysis of the communicative patterns that have been used to convey various management styles and the effect these patterns may have had on labor management relationships. Inherent in the study of any communicative exchange between two or more parties - as in the case of labor and management - is a careful examination of the psychological forces that influence intrapersonal and interpersonal communication. It will also be important to note those external factors that might influence organizational performance. Finally, it would be well to examine current management practices and policies as well as to consider potential management themes of the future.